faqs

Reservation Center

Make a reservation with us so as to enjoy a serene, cool environment... Here

Photo Gallery

See a couple of images of the various sites available for you ... Here

FAQ

For frequently asked questions (FAQs), ... Click Here

Who are the East Africa Citizens/Residents?

East Africa Citizens

Refers to the citizens from member states of the EAC i.e. of Burundi, Kenya, Rwanda, Tanzania and Uganda. Proof of identity will be required.

East Africa Residents

Refers to the residents from member states of the EAC i.e. Burundi, Kenya, Rwanda, Tanzania and Uganda. Proof of residency will be required.

Who qualifies for a child rate? Open or Close

A person aged between 3 and 12

What is student rate? Open or Close

This is a rate applicable to students traveling as a group for education purpose. Students on personally arranged holidays do not enjoy the rate. The rate is approved by the sales department. Request should be forwarded to This email address is being protected from spambots. You need JavaScript enabled to view it. highlighting the pax number, area(s) to be visited, itinerary, college letter and any other relevant information.

Who is a student?

An individual from a recognized formal learning institution with valid student identification document, traveling as a group and sponsored by the learning institution.

What is a daily fee? Open or Close

This is the fee for single entry and is valid for a maximum of 24 hours

Which is the booking procedure? Open or Close

Bookings are done by getting in touch with the team on the contact provided above. For venue hire, the reservation office makes a tentative booking on request which should be confirmed within 48 hours by paying a 50% deposit of the total amount. Reservations are on first pay first reserved basis.

Does Lafarge Eco Systems offer discount to Tour operator and groups. Open or Close

Yes we do. The discounts are negotiated in advance and are based on the number of visitors.

Mode of payment for entry? Open or Close

Currently we accept cash, direct bank deposits or mobile money channels: Safaricom (M-pesa) and Equity( Equitel) as detailed below:

Lipa na Mpesa:
Paybill no. 247247
Account no. 555777
Account Name: Customer name/ invoice number

Equitel money:
Account no: 0810264659592

Bank account details:
Account name - Lafarge Eco Systems
Bank name - Equity bank Limited
Branch - Equity center supreme
Account no - 0810264659592

Do you accept electronic cards? Open or Close

We are not accepting this form of payment for the moment but will update as soon as this service is available.

Is it possible for a tour company to pay using cheques? Open or Close

Yes, it is possible only after the company has been authorized to do so. To be considered, the company should apply and attach certificate of incorporation, company pin, and KATO certificate. After which, their application will go through the credit control /finance committee for approval.

Does Lafarge Eco Systems organize transport to visit the parks? Open or Close

No it does not. However Lafarge EcoSystem has partnered with local tour travel companies to include visits to Haller Park and Forest Trails to their respective itineraries

What is an annual pass? Open or Close

This is a pass given to different visitor categories who wish to access the sites frequently. The pass is usually personalized and attracts a different rate depending on the visitor category.

Is it possible to have an event/ function at the sites Open or Close

Yes, it is possible to have weddings, company, team building and other social events at the picnic sites at Bamburi Forest Trails

What are best times to view animals in the park? Open or Close

The sites have contained animals which can be viewed at any time within our opening hours slot. Should one want to have a night walk, this can be planned for in advance. It is advisable that educational groups visit between 8:00- 12:00pm.

What is the security situation in the parks and reserves? Open or Close

It is safe to visit our park and reserves.

Quick Links

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Open Daily (Monday to Sunday) 8am to 5pm

Contact Us

info.les@lafargeholcim.com
+254 721 381 949 / +254 725 616 632
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